IT and telecom guides for SMEs
Short pointers to prepare your decisions. Each guide links to the relevant service page or tool.
Our guides
- SME cybersecurity: the five essential rules3-2-1 backup, endpoint protection, multi-factor authentication, staff awareness and an incident plan: the five cybersecurity rules every SME needs.Read the guide
- Moving to VoIP: a guide for SMEsHow VoIP works, which phones to choose, number porting and the steps to move an SME to a cloud phone system without disruption.Read the guide
- FTTH or FTTO: choosing the right fibre for your businessFTTH or FTTO: shared versus dedicated fibre, how a business should choose, and the role of a 4G/5G backup link.Read the guide
- Managed IT for SMEs: why outsource your IT?Managed IT for SMEs: what it is, the concrete benefits, what a good contract should include and what to check before outsourcing your IT.Read the guide
- Business mobile plans: optimising your fleet costsHow to optimise a company's mobile plans: usage audit, choosing the right plan per user, and managing and securing the mobile fleet.Read the guide
- Hotel and campsite WiFi: reliable connectivity for your guestsWiFi for hotels and campsites: what's at stake, professional architecture, guest access portal, separate networks and access point monitoring.Read the guide
- Choosing between FTTH and FTTOShared or dedicated: criteria for usage, repair times and budget.
- Three cyber priorities for an SMEMulti-factor authentication, tested isolated backup, automatic updates.
- Moving to VoIP without losing your numbersPorting, switchover schedule and network prerequisites.
- Putting a figure on an internet outageThe simulator's method and assumptions, to adapt to your business.
- Training staff without blaming themShort, regular exercises rather than one annual session.