Business VoIP
Business VoIP and cloud phone system.
Cloud phone system, one number for all your sites, calls on desk phones, computers or smartphones: we migrate your lines before the copper network closes, keeping your numbers.
- Cloud PBXAuto attendant, hours, forwarding
- Call queuesHunt groups
- SoftphonesDesktop and smartphone
- Number portingKeep your numbers
Day to day
Your business number, wherever you are.
VoIP replaces the copper line with the internet. The phone system lives in the cloud: calls follow your staff.
In the office
IP phone or app on the computer
- Call and transfer in one click
- See who is available
- Wireless headset to move around
On the move
App on the smartphone
- The company number is displayed
- No personal number given out
- Voicemail delivered by email
In meetings
Video and team chat
- Meetings with external guests
- Easy screen sharing
- Microsoft 365 integration where relevant
Your need
What do you want to improve?
Pick your situation: you'll see what we set up and the best-suited plan.
Stop missing callsbusiness phone system, reception, missed calls
Your situation
- Calls ring out during appointments
- Reception is swamped at peak times
- Customers call back… or call a competitor
What we set up
- Greeting and opening hours
- Ring group: several phones ring
- Queue and forwarding to a mobile
Suggested plan
- IP PBX Pro, or Unified comms if the team is mobile
Several sitesone number for several branches
Your situation
- Each branch has its own line and habits
- Transferring a call between sites is awkward
- Customers don't know whom to call
What we set up
- One main number for the whole company
- One-click transfers between sites
- Shared directory and short extensions
Suggested plan
- Unified comms
Mobile and remote teamssoftphone, mobile app, remote work
Your situation
- Sales staff give out their personal number
- Remote work means forwarding lines
- Nobody knows who is available
What we set up
- Desktop and mobile app with the business number
- Shared availability status
- Voicemail delivered by email
Suggested plan
- Unified comms
High call volumescall centre, customer service, queues
Your situation
- Customer service or a hotline gets many calls
- Waiting times are long
- No way to measure what's happening
What we set up
- Voice menu ("press 1, press 2")
- Queues per department
- Call statistics and recording where compliant
Suggested plan
- Contact centre
End of copper linesPSTN switch-off, phone migration, number porting
Your situation
- France is gradually closing the copper network
- The old PBX is no longer supported
- Analogue lines are expensive
What we set up
- Internet connection tested before switchover
- Existing numbers ported
- Switchover date agreed with you
Suggested plan
- Depends on your usage: we compare with you
Meetings and videovideo calls, Microsoft 365, team chat
Your situation
- Meetings run on several different tools
- External guests struggle to join
- Screen sharing is clumsy
What we set up
- Video calls and team chat
- Microsoft 365 integration where relevant
- Meeting room equipment if needed
Suggested plan
- Unified comms
Examples
Four situations we often solve.
Medical practice
Reception is swamped every morning.
- Call
- Greeting
- Queue
- Free receptionist
Agency on two sites
One number for Cannes and Nice.
- Call
- PBX
- Available site
- One-click transfer
Shop
Nobody in store between 12 and 2pm.
- Call
- Lunch-hour rule
- Owner's mobile
Remote team
Staff keep their business line anywhere.
- Call
- PBX
- App on PC or mobile
Our phone solutions
IP PBX Pro
To get started
- IP phones and mobile app
- Single number, transfers, forwarding
- Greeting and opening hours
Unified comms
Calls, video, chat
- IP phones and mobile app
- Single number, transfers, forwarding
- Greeting and opening hours
- Video calls and team chat
- Microsoft 365 integration (where relevant)
- Several sites
Contact centre
High call volumes
- IP phones and mobile app
- Single number, transfers, forwarding
- Greeting and opening hours
- Video calls and team chat
- Microsoft 365 integration (where relevant)
- Several sites
- Advanced queues and voice menus
- Statistics and recording (if compliant)
| Feature | IP PBX ProTo get started | Unified commsCalls, video, chat | Contact centreHigh call volumes |
|---|---|---|---|
| IP phones and mobile app | included | included | included |
| Single number, transfers, forwarding | included | included | included |
| Greeting and opening hours | included | included | included |
| Video calls and team chat | not included | included | included |
| Microsoft 365 integration (where relevant) | not included | included | included |
| Several sites | not included | included | included |
| Advanced queues and voice menus | not included | not included | included |
| Statistics and recording (if compliant) | not included | not included | included |
| Request a quote : IP PBX Pro | Request a quote : Unified comms | Request a quote : Contact centre |
Priced on quotation, based on the number of users and options chosen.
Moving to VoIP
A planned switchover, keeping your numbers.
France's copper network is being phased out. Better to plan the change than to have it forced on you.
Connection test
We check bandwidth and stability and prioritise voice traffic.
Number porting
You keep your numbers. The switchover date is agreed with you.
Configuration
Greeting, hours, ring groups and phones prepared in advance.
Switchover
On the day, calls arrive on the new phone system.
Follow-up
Fine-tuning in the first weeks and everyday support.
What's included
Common features
- Auto attendant with business hours and automatic forwarding
- Hunt groups and call queues
- IP desk phones, desktop and smartphone apps
- Voicemail delivered by email
- Integration with some CRMs, depending on the tool
Getting started
- Inventory of numbers, lines and current contracts
- Number porting scheduled to avoid any loss of calls
- Connection quality checked before switchover
Service area
Business VoIP across Provence-Alpes-Côte d'Azur
- PACA regionOn-site work includedAlpes-Maritimes, Var, Bouches-du-Rhône, Vaucluse, Alps
- Elsewhere in FranceTravel chargedQuoted by distance
- All of FranceRemote supportSecure session with your permission
Departments
- Alpes-Maritimes (06)
- Var (83)
- Bouches-du-Rhône (13)
- Vaucluse (84)
- Alpes-de-Haute-Provence (04)
- Hautes-Alpes (05)
Main towns
- Mougins
- Cannes
- Antibes
- Nice
- Sophia Antipolis
- Grasse
- Valbonne
- Le Cannet
- Mandelieu-la-Napoule
- Fréjus
- Toulon
- Aix-en-Provence
- Marseille
FAQ
Frequently asked questions
Do we keep our numbers?
Yes, through porting. The switchover date is planned with you; the old contract ends as part of the port.
What happens if the internet goes down?
Calls can be forwarded automatically to mobiles. A 4G/5G backup link also limits the impact.
What is VoIP telephony?
Calls go over the internet instead of old copper lines, which are being phased out in France. The phone system is hosted: no bulky hardware to maintain on site.
Can we call from a computer or a mobile?
Yes. The same business number works on a desk phone, a desktop app and a mobile app, in the office or on the move.
What connection does VoIP need?
A call uses little bandwidth but is sensitive to line stability. We check your connection and set voice priority on your network.
Does VoIP integrate with Microsoft Teams?
Depending on the solution chosen, calls can be linked to Teams or your CRM. The quote specifies it.
What is a virtual phone system?
A phone system hosted in the cloud rather than a box on your premises: greeting, hours, ring groups and transfers are managed online, and calls reach IP phones, computers or smartphones.
Is VoIP suitable for a very small business?
Yes, it scales with the number of users: an IP phone system can serve one or two users and grow as you hire.
See also
Tell us about your sites, devices and lines.
Describe where things stand today. We come back with specific questions, then a costed proposal.
- +33 4 22 53 75 24
- contact@arodata.fr
- Mon–Fri: 9:00am – 6:00pm (CET)
- 62 Impasse Font Roubert, 06250 Mougins, France