IT repair
IT repair for small businesses.
A computer that won't start, a stuck mailbox, a silent network printer: we fix small businesses' IT remotely first, then on site in Cannes, Nice, Antibes or Mougins if needed.
- Slow computers, crashes, stuck updates
- Email, accounts and passwords
- Network, WiFi, printers
- Suspected malware or compromise: isolation and analysis
Quick diagnosis
What's the problem?
Pick the issue closest to yours: you'll see what to do meanwhile and how we fix it.
Slow or crashing computerslow PC repair, blue screen, stuck Windows update
Symptoms
- Endless start-up, noisy fan
- Blue screen or restarts
- Windows update that never finishes
On your side
- Do a full restart (Shut down, then power on)
- Note the exact error message or take a photo
What we do
- Start-up, disk and memory analysis
- System or update repair
- Disk replaced with an SSD if needed
Email not workingOutlook won't open, full mailbox, password
Symptoms
- Outlook won't open or stays "disconnected"
- Mailbox full
- Password refused, account locked
On your side
- Check whether webmail works in a browser
- Never reset your password from a link received by email
What we do
- Outlook profile repair
- Archiving or larger mailbox
- Account unlocked and multi-factor authentication
Printer not foundnetwork printer offline, driver, scan to email
Symptoms
- Printer "offline" for everyone
- Jobs stuck in the queue
- Scan to email no longer sends
On your side
- Turn the printer off and on again
- Check it is connected to the network (cable or WiFi)
What we do
- Fixed network address for the printer
- Drivers reinstalled on computers
- Scan to email or folder configured
No internet or WiFibusiness internet outage, slow WiFi, router
Symptoms
- No internet on any computer
- WiFi drops in some rooms
- Very slow during video calls
On your side
- Restart the router
- Test with a cable to tell WiFi from the line
What we do
- Line diagnosis and carrier ticket
- WiFi tuning or extra access points
- 4G/5G backup where coverage allows
Virus or suspicious emailcomputer virus, ransomware, clicked a malicious link
Symptoms
- Clicked a suspicious link or attachment
- Windows opening by themselves, renamed files
- Ransom message
On your side
- Unplug the network cable and turn off the computer's WiFi
- Don't pay anything and tell us immediately
What we do
- Computer isolated and analysed
- Exposed passwords changed
- Restore from a clean backup
Deleted file or failed diskdata recovery, failing hard drive
Symptoms
- Disk making noise or not detected
- Folder deleted by mistake
- Unreadable USB stick or external drive
On your side
- Stop using the affected disk
- Don't install recovery software on it
What we do
- Backups and cloud recycle bin checked
- Recovery attempt in our workshop
- Outcome depends on the media, stated before any charge
How it works
Fast IT repair, remote first.
Most issues are fixed in a remote session. If not, we schedule an on-site visit in the PACA region or a workshop repair.
- 01
You call us
On +33 4 22 53 75 24, Monday to Friday 9am–6pm. You describe the issue, we assess the urgency together.
- 02
Remote session
With the site's Remote support button (AnyDesk), we see your screen, only with your permission. The session ends when you decide.
- 03
Diagnosis
Computer, email, network, printer: we look for the cause, not just the symptom.
- 04
Fix
Fixed remotely, on site in the PACA region, or in our workshop. You receive a report.
Workshop
Computer repair in our workshop.
When a part needs replacing, the computer comes to our workshop. The quote is approved with you before any repair.
- Disk replaced with an SSD
- Memory upgrade
- Laptop screen, keyboard or battery, depending on parts availability
- Clean reinstall of the system and software
- Data transfer to a new computer
- Secure wiping before resale or recycling
Typical cases
From call to fix.
Accountant's PC stuck on a Monday
Windows update interrupted.
- Call
- Remote session
- Repair
- Back to work
Branch network printer
Nobody can print.
- Diagnosis
- IP address
- Drivers
Clicked a malicious link
An employee entered their password.
- Password changed
- Device scan
- MFA
Failing hard drive
The PC won't start.
- Workshop
- Data recovery
- New drive
Typical examples to illustrate how we work: these are not client references.
Why AroData
Repair designed for businesses.
Businesses only
Companies, shops, practices and freelancers: we know your tools.
Always with your permission
A remote session only starts when you accept it, and you see everything.
A written report
What was found, done and advised, for your records.
Avoid the next outage
If problems keep coming back, managed IT lets us anticipate them.
Common jobs
- Slow computers, crashes, stuck updates
- Email, accounts and passwords
- Network, WiFi, printers
- Suspected malware or compromise: isolation and analysis
- Data recovery, with results depending on the condition of the media
Service area
IT repair for businesses across Provence-Alpes-Côte d'Azur
- PACA regionOn-site work includedAlpes-Maritimes, Var, Bouches-du-Rhône, Vaucluse, Alps
- Elsewhere in FranceTravel chargedQuoted by distance
- All of FranceRemote supportSecure session with your permission
Departments
- Alpes-Maritimes (06)
- Var (83)
- Bouches-du-Rhône (13)
- Vaucluse (84)
- Alpes-de-Haute-Provence (04)
- Hautes-Alpes (05)
Main towns
- Mougins
- Cannes
- Antibes
- Nice
- Sophia Antipolis
- Grasse
- Valbonne
- Le Cannet
- Mandelieu-la-Napoule
- Fréjus
- Toulon
- Aix-en-Provence
- Marseille
FAQ
Frequently asked questions
Do you help private individuals?
No, AroData works only with businesses and professionals.
How do I start a remote session?
Use the Remote support button to download AnyDesk, then call us.
Do you repair business laptops?
Yes: diagnosis, part replacement, cleaning, software restoration and data recovery where possible.
Do we need to bring the device in?
Depending on the case, we work remotely, on site in the Provence-Alpes-Côte d'Azur region, or in the workshop.
How does remote IT repair work?
You download AnyDesk from the site's Remote support button, give us the code shown and we take control of your screen with your permission. You see everything and can end the session at any time.
Do you help very small businesses and freelancers?
Yes: small businesses, SMEs, shops, practices and freelancers, remotely across France and on site across the PACA region.
See also
Tell us about your sites, devices and lines.
Describe where things stand today. We come back with specific questions, then a costed proposal.
- +33 4 22 53 75 24
- contact@arodata.fr
- Mon–Fri: 9:00am – 6:00pm (CET)
- 62 Impasse Font Roubert, 06250 Mougins, France
